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SJ Design & Planning Pty Ltd · ABN 42 682 926 825

Privacy
Policy.

This Privacy Policy explains how SJ Design & Planning Pty Ltd collects, uses, stores and handles personal information when you visit our website, make an enquiry, or engage us in relation to a project.

1. Information we collect

We may collect personal information that you choose to provide to us, including your name, email address, phone number and information about your site, property or project brief.

We may also receive information that is necessary to provide our services, including project information supplied by you or by people you authorise us to work with.

2. How we use information

We use personal information for purposes including:

  • responding to enquiries and requests;
  • discussing and preparing proposals for projects;
  • providing building design and town planning services;
  • communicating with you about an existing or proposed project; and
  • meeting legal, regulatory or administrative requirements.

We do not sell your personal information.

3. Disclosure

We may disclose relevant information to third parties where reasonably necessary to provide the services you have requested. Depending on the project, this may include consultants, builders, councils, authorities or other project participants.

We may also disclose information where required or authorised by law.

4. Website enquiries

If you submit an enquiry through this website, we use the information you provide to respond to your enquiry, understand your project and, where appropriate, prepare a proposal or provide our services.

Please avoid submitting information that is not necessary for your enquiry.

5. Cookies & analytics

Our website may use cookies or similar technologies where required to operate the website, understand website usage or improve the user experience.

If third-party analytics or other website services are introduced, those providers may collect information in accordance with their own privacy policies.

6. Storage & security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

Information may be stored electronically using service providers that assist us in operating our business and delivering our services.

7. Access & correction

You may request access to personal information we hold about you and ask us to correct information that is inaccurate, incomplete or out of date.

In some circumstances, you may also ask us to delete personal information, subject to any legal or business requirements that require us to retain it.

8. Privacy concerns

If you have a question, request or concern about how we handle your personal information, please contact us through the contact section of our website.

We will review privacy concerns and respond within a reasonable period.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

9. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our business, website or legal obligations. The current version will be published on this page.

Last updated: 2 September 2026.